Privacy Policy

Introduction

Welcome to AutoPubliX ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform that helps you create, schedule, and publish content across Facebook, Instagram, Twitter, and LinkedIn.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. This policy applies to all users of our Service and complies with global privacy laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Information We Collect

We collect the following information to provide our social media automation services:

Account Information

• Name and email address for account creation
• Account credentials and authentication tokens
• Profile information and user preferences

Social Media Account Data

• Access tokens for connected accounts (Facebook, Instagram, Twitter, LinkedIn)
• Profile information from connected social media accounts
• Post content, captions, and media files you create or upload
• Scheduled post information and publishing history
• Analytics and engagement metrics from your social media posts

Usage & Technical Data

• Device information, IP address, and browser type
• How you interact with our platform (features used, posts created)
• Error logs and performance data to improve our service

How We Use Your Information

Data Sharing & Third Parties

We do not sell your personal information. We share your data only with:

• Social Media Platforms: To publish your content to Facebook, Instagram, Twitter, and LinkedIn (using their APIs)
• AI Service Providers (OpenAI): To generate content, captions, and suggestions when you use AI features
• Cloud Hosting Providers: To store your data and host our platform
• Payment processors (Paddle, Razorpay): To take subscription payments, prevent fraud, issue refunds, and meet tax and legal obligations. See Refund & Cancellation Policies for how refunds work by region and processor.

All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify. Social media platforms have their own privacy policies that govern how they handle data shared through their APIs.

Cookies & Tracking

We use cookies to provide essential functionality:

You can control cookies through your browser settings. Disabling cookies may affect your ability to use our Service.

Data Retention

We retain your account information and posts for as long as your account is active.

When you delete your account, we will delete your personal data and posts within 30 days, except where we are required to retain it for legal purposes.

Analytics data may be retained in aggregated form (which cannot identify you) for service improvement.

Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Update or correct your account information
• Right to Deletion: Request deletion of your account and data
• Right to Data Portability: Export your posts and data in a usable format
• Right to Withdraw Consent: Disconnect your social media accounts at any time

Security Measures

We protect your information with:

• Encryption of data in transit (SSL/TLS)
• Secure storage of authentication tokens
• Regular security updates and monitoring
• Access controls to limit who can view your data

While we implement security measures, no system is 100% secure. We recommend using strong passwords and keeping your account credentials secure.

Social Media Platform Data

When you connect your social media accounts (Facebook, Instagram, Twitter, LinkedIn), we access data through their official APIs to publish your content and retrieve analytics.

Each platform has its own privacy policy. We recommend reviewing the privacy policies of Facebook, Instagram, Twitter, and LinkedIn to understand how they handle your data.

You can disconnect your social media accounts at any time from your account settings, which will revoke our access to your accounts.

AI Content Generation

When you use our AI features to generate content, captions, or suggestions, your prompts and content may be processed by third-party AI services (such as OpenAI).

AI-generated content is created based on your inputs and stored in your account. We do not use your content to train AI models.

You can choose not to use AI features at any time.

Subscriptions, Payments & Refunds

Paid plans are billed through our payment partners. Depending on your location and currency, checkout may be provided by Paddle or, for customers in India paying in INR, by Razorpay. We do not store your full card or bank details. Payments are securely processed by our payment partners.

Paddle (International / non-INR checkout)

Paddle is the Merchant of Record for all international transactions.

If you purchased a subscription via Paddle, you can request a full refund within 14 days of your purchase.

Refunds are processed in accordance with Paddle’s Refund Policy.

To request a refund, please contact us at support@autopublix.com or billing@autopublix.com.

Razorpay (India / INR)

If you purchased a subscription in INR via Razorpay, Razorpay processes the payment on our behalf.

You may request a refund within 14 days of your purchase by contacting support@autopublix.com or billing@autopublix.com.

Approved refunds will be returned to your original payment method. Processing times may vary depending on your bank or payment provider.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements.

We will notify you of significant changes by updating the "Last updated" date on this page and, if necessary, sending an email notification.

Your continued use of our Service after changes constitutes acceptance of the updated policy.